FAQ

Is everything listed instock?

To start with records will either be "Landed" (in stock) or "Inbound" (confirmed arriving in next 1-5 days)  so you can be confident with anything you order. Orders containing inbound records are shipped as one when they arrive.   There is a few future inbound items - see the next point.

When is your physical shop open for callers?

Brexit taxes / delays?

Still some small delays with sending packages 3-5 days extra . Small parcels to some EU countries are getting taxed - Purchases on the website are tax free outside the UK - Pls check the situation in your country and message us with any questions / shipping instructions  - we are working with our EU regulars to keep an easy service!

Will you be doing Presales?

Yes, coming soon - for now most presales will be visible only, with a few important ones able to buy - pls order separately to instock items

Record i wanted says "pls email us"

This could mean it has just sold out ,or its expected and date is not totally confirmed , or its going to be limited so we might need to ration.  This way we can sort out the regulars as we always do.

Where has all your backcat gone?

For now the website is for new / pre-release and recent back in/repress records - it will soon build up with choice warehouse finds  . But for now check our discogs store for full catalog  https://www.discogs.com/seller/Vinyl_Underground/profile

New website then?

Yes finally , very basic at first but more features will be added all the time , its versatile ,unlike in the past. Not all singing all dancing yet , but no one likes to peak too soon.